Prior to my uncle's eventual arrival 10 weeks ago, the management of the home were superb in their support for us during a difficult time and arranging the transport from a hospital a few counties away. Thanks to the staff he has settled in well and we are pleased our initial very good impressions of the home have been borne out.
My mum went into Nazareth Lodge initially for respite last September and is now a permanent resident. I knew the moment I walked in that I had found the perfect place for her as all the staff were so welcoming. I cannot fault the care my mum has had since moving in and I know she now sees it as her home. I would highly recommend this care home.
Mum was very happy here and the staff all helped to make her last few months the best they possibly could be. I really appreciate all the care and support for both Mum and myself and i cannot thank them enough.
Thank you to all the staff for a lovely Fine Dining Evening. What a wonderful event. Not only a delicious meal but a lovely opportunity to spend quality time with my Mum, other residents and their families. All the effort put in by staff is so very much appreciated.
Always my husband has received excellent care by cheerful, caring staff.
My needs have always been considered and a caring person has always been there when I have needed one.
Nobody wants to admit they cannot care for a loved one.
We are so lucky to have Nazareth Lodge who takes over so well.
Thank you all.
My mother is extremely happy here, she has been resident for 9 months. She has very mild dementia and receives excellent care. The food is first class and she enjoys whatever activity is provided. The staff are always inclusive and welcoming at any time of day.
My mother has lived at Nazareth Lodge for a year now and throughout that period she has received excellent care. The staff are kind and considerate the atmosphere is cosy and homely with plenty of social engagement and activities on offer and a beautiful garden to enjoy.
Nazareth Lodge is a truly excellent care home. Unfortunately, my wife's condition of dementia is deteriorating and when she is away from her home surrounding and from my fulltime care, she displays signs of unhappiness.
I know that everything possible was done to make my wife's stay as comfortable as it could be. I look forward to another visit to Nazareth Lodge in the future.
Thank you to all the staff for an excellent evening last night. The food was delicious and there was a lovely atmosphere. I have to remind myself sometimes that its a care home! I think Ma is beginning to feel that it's home for her. We're very pleased.
Thank you so much for a very pleasant Cheese and Wine evening yesterday. We regularly see some of the residents, but it was nice to meet other relatives and friends. We are sure our Aunt appreciated us coming, and of course, joining in with the cheese and wine tasting!
Staff made it easy for us to visit and we always felt sure our mother was being well looked after with excellent food, impeccable hygiene and careful thought given to every aspect of what would be best for her individually.
Our sincere thanks to both you and every single member of your staff for the exceptional level of care and kindness which was always shown to my mother.
I have to thank you especially for the care and support you all gave my father in his last few days. I have related stories to friends with elderly parents that your night staff for instance were singing with him during the long hours of darkness. They couldn't believe it.
Nazareth Lodge prides itself on the emphasis placed in keeping and training its own staff and this shows in the quality of service and attitude of the staff towards residents and visitors.
Thank you for your email you and your staff have been wonderful. Please pass on our thanks to all. The care given to my mum was beyond any thing we could hope for.
Good staff, well managed.
Not too big and as a result, the staff can work well with the residents.
I have been visiting my cousin for a few months now and am very happy to see the level of care has been extremely high all that time. There have been many improvements to the home in the last few months which only make it a better place to live and visit.
I wanted to drop a quick note to say how much our students enjoyed their time at Nazareth Lodge last term - it was a great experience for them and something they'll remember for many years to come. Please pass on our thanks to your staff for being so welcoming too.
The staff care about the residents, showing them respect, kindness and an understanding of their individual needs
My father is being very well cared for and we have absolutely no cause for any complaint. The staff are wonderfully caring, patient and understanding. They always have time for each individual resident and for relatives, always ensuring that we, as visitors, are well looked after and are made to feel welcome. Would have no problem in recommending the home to others. Thank you, Nazareth Lodge, you deserve your CQC Outstanding recognition.
When I walk into Nazareth Lodge and see the residents potting up hyacinths, up to their elbows in compost, it is indeed a joy to behold
Care Chef 2014 award - the judges chose Suzie because she demonstrated a clear passion for flavours in every course of her meal. They felt her dishes were an honest reflection of the expertise currently enjoyed by the care sector
As a retired District Nurse of some years experience I was encouraged to discover such a well run home as Nazareth Lodge when we moved to the area some years ago.
When we first visited it seemed more like arriving at a small hotel or private house with the warmth of the welcome and reassurance this provided
Thank you for inviting me to your Vintage Tea Party. It was a delightful occasion and delicious tea! It is yet one more evidence of what a nurturing, caring home you provide for the fortunate people who live at Nazareth Lodge.
I would like to thank you and everyone at Nazareth Lodge for the care you took of my cousin. It was so reassuring to know she was in safe hands. Thank you and your staff also who came to her service last Friday. It meant a lot.
I have spoken with my brother and sister and it goes almost without saying that we are extremely grateful to all the staff at Nazareth Lodge for the way in which they looked after our mother. We are not surprised by the award of an outstanding classification and no doubt a lot was due to the standard of care provided by the staff.
My husband is already a resident and I have spent two weeks in respite care. I have been wonderfully cared for and feel I have recovered very quickly. I cannot fault the staff, who are so caring and gentle and always cheerful. The food is lovely, well cooked and presented. There are plenty of activities organised and outings arranged for mobile residents. This is an excellent care home and its awards are well deserved.
I would like to pay tribute to all your colleagues who devoted time and kindness in meeting Dad's needs and making him feel at home and always comfortable.
She enjoyed many of the activities organised in the home and I smile at the memory of her being asked to hold back to allow others to answer some questions for the crossword etc!
I am convinced that your incredible care and attention to detail made his last few days as comfortable as humanly possible and it was very humbling for me to witness.
Nazareth Lodge is a Care Home in the true sense of the word. Not just for my parents but for me too. You all show such love and affection and concern.
The last few weeks have been, to say the least, a bit of a roller coaster for my mother in law. For this period to end in the haven of Nazareth Lodge has seen our prayers answered and we could not be more grateful. Thank You.
To know that mum spent her last few days/weeks surrounded by your care and kindness, as well as professionalism, gives me a huge sense of relief and peace. Thank you for everything.
Thank you so much for the love, support and care you have given both to DF and us his family in the last two weeks and making David's time with you comfortable and dignified, particularly in his last moments.
D particularly enjoyed the daily activities and was always very complimentary about the variety and quality of the meals.
RW felt safe, he felt protected and he felt comforted by all that was done for him
Everyone has a friendly, caring approach and there is nothing that is too much trouble
Our friend has been a resident at Nazareth Lodge for over 2 years. We visit her regularly. During that time, we have been totally satisfied with the level of care she has received. The staff are very attentive and the food is good. Her room is modern and cleaned regularly. She is very contented and feels at home. I would have no hesitation in recommending Nazareth Lodge to others, as we have done in the past.
Deciding where my mother should live after our father died was one of the most difficult decisions we had to make. As a family we looked at many homes and were very impressed when we got to Nazareth Lodge with is friendly and professional staff from senior managers to the carers. The carers at Nazareth Lodge are very special individuals, picked for their kindness and empathy.
The residents at Nazareth Lodge are all treated as individuals and can do as much or as little as they wish.
Nazareth Lodge was calm, clean, warm and homely and meeting the Management and staff reinforced my feeling I was doing the right thing by introducing Mum to this potential new home to look after her needs
We felt that the judgement of Nazareth Lodge staff regarding our mother's health was trusted and appointments were readily arranged when required resulting in some of the best medical attention she ever received outside a hospital
Although mum had little interest in food, it is right that even she recognised the excellent quality and diversity of food provided
As a family we all know that everything after my father's death was handled brilliantly even down to a 'guard of honour' as his body left Nazareth Lodge.
A thank you would in no way suffice for the reassurance and peace that everyone helped to give to me and others during the eight months that RW was with you.
Nazareth Lodge encourages a wide range of activities and outings - although my mother seemed to spend most of her time getting her hair done and having massages!
I am kept informed of my mother's health and what she has been doing and when I visit I always feel welcome and as cared for as her. It is a joy to go to Nazareth Lodge which makes a huge difference to us all. As a family, we are extremely happy with the care and attention my mother gets and it is wonderful that she is very content and we know she is safe and being well looked after.
There is a lot of laughter there
Social occasions at Nazareth Lodge were a treat and showed us just how everyone worked together cheerfully to provide the happiest possible environment.