Nazareth Lodge

Frequently Asked Questions

We know that you and your family will have lots of questions when you are considering a residential care home, so we have put together a few answers to the questions we are often asked.

Your care is personal to you so please do not be frightened to ask us questions and we will do our very best to make sure we answer them.

Can I have a telephone in my room?

Yes, although you are responsible for the installation and the bill.

Will I still be able to vote?

Absolutely and we encourage this. Postal vote can be arranged for those who wish.

In my own home I always had something to do, what will I do in Nazareth Lodge?

Nazareth Lodge is well known for a variety of entertainment at no extra cost to you. These are designed for one to one, small or large groups. Every month we offer a new and varied agenda which you can join in with or, if you prefer, sit and watch the world go by.

I am concerned about my finances, what if they run out, will I be asked to leave?

Prior to admission, we would strongly recommend that you take independent financial advice from a specialist organisation (we can provide you with several contacts). The planning of long term care funding is complex and we have found these organisations to be extremely helpful and resourceful.

What would happen if my health deteriorated whilst I was living at Nazareth Lodge?

We will always try to meet your care needs. We liaise constantly with the GP and Community Nursing Service to ensure we have access to the latest information on all aspects of care. Whilst we strive to enable residents to stay with us as long as possible, from time to time, due to the specialist care requirements of some illnesses and disabilities, we may not be able to meet those care needs. In these circumstances, we would be guided by the expertise of the GP and Community Nursing Service.

By achieving Platinum Status in our Gold Standard Framework Accreditation we are able to manage End of Life care needs in a far more pro-active way, thus reducing unnecessary admission into nursing homes and hospitals.

What are your terms & conditions?

Our fees include all personal care, accommodation, all meals, heating and light, personal laundry (except dry cleaning), regular chiropody, all activities and entertainment. The resident is responsible for payment of newspapers, hairdresser, toiletries, telephone bills.

  • Room prices are dependant on the size of the room, ensuite facilities and the care needs of the individual. Fees are paid four weekly, in advance, by standing order and may be reviewed following significant changes to care needs. Two weeks’ notice will be given under these circumstances.  Please contact the home for an initial estimate based on your needs.
  • There is a review of fees each year and four weeks’ notice will be given of any changes.
  • We require documentary evidence of a resident’s financial situation along with a copy of both Health & Welfare and Financial powers of attorney for the file.
  • Four week’s notice will be required if a resident decides to move to another home or if Nazareth Lodge is unable to meet the care needs of the resident.
  • We have no requirement to pay large fees in advance. Normal practice is to ask for one week’s fees to be used as a deposit for the room which would be deducted from the first payment.

This is just an overview of our terms and conditions. Please contact us for more in depth information.

Testimonials

Although mum had little interest in food, it is right that even she recognised the excellent quality and diversity of food provided

Mrs T, Daughter

Testimonials

Thank you so much for the love, support and care you have given both to DF and us his family in the last two weeks and making David's time with you comfortable and dignified, particularly in his last moments.

Family of DF

Testimonials

Care Chef 2014 award - the judges chose Suzie because she demonstrated a clear passion for flavours in every course of her meal. They felt her dishes were an honest reflection of the expertise currently enjoyed by the care sector

Testimonials

When we first visited it seemed more like arriving at a small hotel or private house with the warmth of the welcome and reassurance this provided

Mr S D, Son

Testimonials

Thank you to all the staff for a lovely Fine Dining Evening. What a wonderful event. Not only a delicious meal but a lovely opportunity to spend quality time with my Mum, other residents and their families. All the effort put in by staff is so very much appreciated. 

Mrs J, Daughter of Resident

Testimonials

The staff care about the residents, showing them respect, kindness and an understanding of their individual needs

JW, Volunteer Visitor

Testimonials

I would like to pay tribute to all your colleagues who devoted time and kindness in meeting Dad's needs and making him feel at home and always comfortable.

Mr K, Relative

Testimonials

Thank you to all the staff for an excellent evening last night. The food was delicious and there was a lovely atmosphere. I have to remind myself sometimes that its a care home! I think Ma is beginning to feel that it's home for her. We're very pleased. 

Mrs CJ, Resident's daughter

Testimonials

My mum went into Nazareth Lodge initially for respite last September and is now a permanent resident. I knew the moment I walked in that I had found the perfect place for her as all the staff were so welcoming. I cannot fault the care my mum has had since moving in and I know she now sees it as her home. I would highly recommend this care home.

CP, Daughter

Testimonials

Mum was very happy here and the staff all helped to make her last few months the best they possibly could be. I really appreciate all the care and support for both Mum and myself and i cannot thank them enough. 

Mrs B, Relative of Resident

Testimonials

Always my husband has received excellent care by cheerful, caring staff.
My needs have always been considered and a caring person has always been there when I have needed one.
Nobody wants to admit they cannot care for a loved one.
We are so lucky to have Nazareth Lodge who takes over so well.
Thank you all.

Mrs PE, Wife

Testimonials

As a family we all know that everything after my father's death was handled brilliantly even down to a 'guard of honour' as his body left Nazareth Lodge.

JB, Son

Testimonials

When I walk into Nazareth Lodge and see the residents potting up hyacinths, up to their elbows in compost, it is indeed a joy to behold

Volunteer Visitor

Testimonials

She enjoyed many of the activities organised in the home and I smile at the memory of her being asked to hold back to allow others to answer some questions for the crossword etc!

Mrs T, Daughter

Testimonials

Nazareth Lodge prides itself on the emphasis placed in keeping and training its own staff and this shows in the quality of service and attitude of the staff towards residents and visitors.

TC, Relative

Contact Us

Nazareth Lodge
Penny Street
Sturminster Newton
Dorset, DT10 1DE

01258 472511

care@nazareth-lodge.co.uk

manager@nazareth-lodge.co.uk