Frequently Asked Questions

We know that you and your family will have lots of questions when you are considering a residential care home, so we have put together a few answers to the questions we are often asked.

Your care is personal to you so please do not be frightened to ask us questions and we will do our very best to make sure we answer them.

Can I have a telephone in my room?

Yes, although you are responsible for the installation and the bill.

Will I still be able to vote?

Absolutely and we encourage this. Postal vote can be arranged for those who wish.

In my own home I always had something to do, what will I do in Nazareth Lodge?

Nazareth Lodge is well known for a variety of entertainment at no extra cost to you. These are designed for one to one, small or large groups. Every month we offer a new and varied agenda which you can join in with or, if you prefer, sit and watch the world go by.

I am concerned about my finances, what if they run out, will I be asked to leave?

Prior to admission, we would strongly recommend that you take independent financial advice from a specialist organisation (we can provide you with several contacts). The planning of long term care funding is complex and we have found these organisations to be extremely helpful and resourceful.

What would happen if my health deteriorated whilst I was living at Nazareth Lodge?

We will always try to meet your care needs. We liaise constantly with the GP and Community Nursing Service to ensure we have access to the latest information on all aspects of care. Whilst we strive to enable residents to stay with us as long as possible, from time to time, due to the specialist care requirements of some illnesses and disabilities, we may not be able to meet those care needs. In these circumstances we would be guided by the expertise of the GP and Community Nursing Service.

By achieving Platinum Status in our Gold Standard Framework Accreditation we are able to manage End of Life care needs in a far more pro-active way, thus reducing unnecessary admission into nursing homes and hospitals.

What are your terms & conditions?

Our fees include all personal care, accommodation, all meals, heating and light, personal laundry (except dry cleaning), regular chiropody, all activities and entertainment. The resident is responsible for payment of newspapers, hairdresser, toiletries, telephone bills.

  • Room prices are dependant on the size of the room, ensuite facilities and the care needs of the individual. Fees are paid four weekly, in advance, by standing order and may be reviewed following significant changes to care needs. Two weeks’ notice will be given under these circumstances.  Please contact the home for an initial estimate based on your needs.
  • There is a review of fees each year and four weeks’ notice will be given of any changes.
  • We require documentary evidence of a resident’s financial situation along with a copy of both Health & Welfare and Financial powers of attorney for the file.
  • Four week’s notice will be required if a resident decides to move to another home or if Nazareth Lodge is unable to meet the care needs of the resident.
  • We have no requirement to pay large fees in advance. Normal practice is to ask for one week’s fees to be used as a deposit for the room which would be deducted from the first payment.

This is just an overview of our terms and conditions. Please contact us for more in depth information.

Testimonials

Staff made it easy for us to visit and we always felt sure our mother was being well looked after with excellent food, impeccable hygiene and careful thought given to every aspect of what would be best for her individually.

Mr S D, Son

Testimonials

I would like to pay tribute to all your colleagues who devoted time and kindness in meeting Dad's needs and making him feel at home and always comfortable.

Mr K, Relative

Testimonials

To know that mum spent her last few days/weeks surrounded by your care and kindness, as well as professionalism, gives me a huge sense of relief and peace. Thank you for everything.

LM, daughter

Testimonials

Our friend has been a resident at Nazareth Lodge for over 2 years. We visit her regularly. During that time, we have been totally satisfied with the level of care she has received. The staff are very attentive and the food is good. Her room is modern and cleaned regularly. She is very contented and feels at home. I would have no hesitation in recommending Nazareth Lodge to others, as we have done in the past.

PW, Friend of Resident

Testimonials

Care Chef 2014 award - the judges chose Suzie because she demonstrated a clear passion for flavours in every course of her meal. They felt her dishes were an honest reflection of the expertise currently enjoyed by the care sector

Testimonials

She enjoyed many of the activities organised in the home and I smile at the memory of her being asked to hold back to allow others to answer some questions for the crossword etc!

Mrs T, Daughter

Testimonials

Thank you for inviting me to your Vintage Tea Party. It was a delightful occasion and delicious tea! It is yet one more evidence of what a nurturing, caring home you provide for the fortunate people who live at Nazareth Lodge.

KM

Testimonials

Nazareth Lodge is a Care Home in the true sense of the word. Not just for my parents but for me too. You all show such love and affection and concern.

DM, daughter

Testimonials

I am convinced that your incredible care and attention to detail made his last few days as comfortable as humanly possible and it was very humbling for me to witness.

CB, Son

Testimonials

Nazareth Lodge prides itself on the emphasis placed in keeping and training its own staff and this shows in the quality of service and attitude of the staff towards residents and visitors.

TC, Relative

Testimonials

There is a lot of laughter there

JW, Volunteer Visitor

Testimonials

We felt that the judgement of Nazareth Lodge staff regarding our mother's health was trusted and appointments were readily arranged when required resulting in some of the best medical attention she ever received outside a hospital

Mr S D, Son

Testimonials

Everyone has a friendly, caring approach and there is nothing that is too much trouble

MB, Respite Guest

Testimonials

Nazareth Lodge was calm, clean, warm and homely and meeting the Management and staff reinforced my feeling I was doing the right thing by introducing Mum to this potential new home to look after her needs

TC, Relative

Testimonials

A thank you would in no way suffice for the reassurance and peace that everyone helped to give to me and others during the eight months that RW was with you.

Doug Horlock, friend

Contact Us

Nazareth Lodge
Penny Street
Sturminster Newton
Dorset
DT10 1DE

01258 472511

care@nazareth-lodge.co.uk

manager@nazareth-lodge.co.uk