I would like to pay tribute to all your colleagues who devoted time and kindness in meeting Dad's needs and making him feel at home and always comfortable.
Staff made it easy for us to visit and we always felt sure our mother was being well looked after with excellent food, impeccable hygiene and careful thought given to every aspect of what would be best for her individually.
RW felt safe, he felt protected and he felt comforted by all that was done for him
As a retired District Nurse of some years experience I was encouraged to discover such a well run home as Nazareth Lodge when we moved to the area some years ago.
Nazareth Lodge was calm, clean, warm and homely and meeting the Management and staff reinforced my feeling I was doing the right thing by introducing Mum to this potential new home to look after her needs
I have to thank you especially for the care and support you all gave my father in his last few days. I have related stories to friends with elderly parents that your night staff for instance were singing with him during the long hours of darkness. They couldn't believe it.
Always my husband has received excellent care by cheerful, caring staff.
My needs have always been considered and a caring person has always been there when I have needed one.
Nobody wants to admit they cannot care for a loved one.
We are so lucky to have Nazareth Lodge who takes over so well.
Thank you all.
When I walk into Nazareth Lodge and see the residents potting up hyacinths, up to their elbows in compost, it is indeed a joy to behold
When we first visited it seemed more like arriving at a small hotel or private house with the warmth of the welcome and reassurance this provided
Nazareth Lodge prides itself on the emphasis placed in keeping and training its own staff and this shows in the quality of service and attitude of the staff towards residents and visitors.
She enjoyed many of the activities organised in the home and I smile at the memory of her being asked to hold back to allow others to answer some questions for the crossword etc!
Thank you so much for the love, support and care you have given both to DF and us his family in the last two weeks and making David's time with you comfortable and dignified, particularly in his last moments.
Although mum had little interest in food, it is right that even she recognised the excellent quality and diversity of food provided
My father is being very well cared for and we have absolutely no cause for any complaint. The staff are wonderfully caring, patient and understanding. They always have time for each individual resident and for relatives, always ensuring that we, as visitors, are well looked after and are made to feel welcome. Would have no problem in recommending the home to others. Thank you, Nazareth Lodge, you deserve your CQC Outstanding recognition.
I am convinced that your incredible care and attention to detail made his last few days as comfortable as humanly possible and it was very humbling for me to witness.