Nazareth Lodge encourages a wide range of activities and outings - although my mother seemed to spend most of her time getting her hair done and having massages!
As a retired District Nurse of some years experience I was encouraged to discover such a well run home as Nazareth Lodge when we moved to the area some years ago.
Thank you so much for the love, support and care you have given both to DF and us his family in the last two weeks and making David's time with you comfortable and dignified, particularly in his last moments.
I am convinced that your incredible care and attention to detail made his last few days as comfortable as humanly possible and it was very humbling for me to witness.
My father is being very well cared for and we have absolutely no cause for any complaint. The staff are wonderfully caring, patient and understanding. They always have time for each individual resident and for relatives, always ensuring that we, as visitors, are well looked after and are made to feel welcome. Would have no problem in recommending the home to others. Thank you, Nazareth Lodge, you deserve your CQC Outstanding recognition.
D particularly enjoyed the daily activities and was always very complimentary about the variety and quality of the meals.
RW felt safe, he felt protected and he felt comforted by all that was done for him
As a family we all know that everything after my father's death was handled brilliantly even down to a 'guard of honour' as his body left Nazareth Lodge.
Nazareth Lodge was calm, clean, warm and homely and meeting the Management and staff reinforced my feeling I was doing the right thing by introducing Mum to this potential new home to look after her needs
Deciding where my mother should live after our father died was one of the most difficult decisions we had to make. As a family we looked at many homes and were very impressed when we got to Nazareth Lodge with is friendly and professional staff from senior managers to the carers. The carers at Nazareth Lodge are very special individuals, picked for their kindness and empathy.
The residents at Nazareth Lodge are all treated as individuals and can do as much or as little as they wish.
Although mum had little interest in food, it is right that even she recognised the excellent quality and diversity of food provided
A thank you would in no way suffice for the reassurance and peace that everyone helped to give to me and others during the eight months that RW was with you.
I have spoken with my brother and sister and it goes almost without saying that we are extremely grateful to all the staff at Nazareth Lodge for the way in which they looked after our mother. We are not surprised by the award of an outstanding classification and no doubt a lot was due to the standard of care provided by the staff.
Nazareth Lodge prides itself on the emphasis placed in keeping and training its own staff and this shows in the quality of service and attitude of the staff towards residents and visitors.
To know that mum spent her last few days/weeks surrounded by your care and kindness, as well as professionalism, gives me a huge sense of relief and peace. Thank you for everything.