To know that mum spent her last few days/weeks surrounded by your care and kindness, as well as professionalism, gives me a huge sense of relief and peace. Thank you for everything.
Nazareth Lodge prides itself on the emphasis placed in keeping and training its own staff and this shows in the quality of service and attitude of the staff towards residents and visitors.
Thank you for inviting me to your Vintage Tea Party. It was a delightful occasion and delicious tea! It is yet one more evidence of what a nurturing, caring home you provide for the fortunate people who live at Nazareth Lodge.
My father is being very well cared for and we have absolutely no cause for any complaint. The staff are wonderfully caring, patient and understanding. They always have time for each individual resident and for relatives, always ensuring that we, as visitors, are well looked after and are made to feel welcome. Would have no problem in recommending the home to others. Thank you, Nazareth Lodge, you deserve your CQC Outstanding recognition.
I have to thank you especially for the care and support you all gave my father in his last few days. I have related stories to friends with elderly parents that your night staff for instance were singing with him during the long hours of darkness. They couldn't believe it.
We felt that the judgement of Nazareth Lodge staff regarding our mother's health was trusted and appointments were readily arranged when required resulting in some of the best medical attention she ever received outside a hospital
I am convinced that your incredible care and attention to detail made his last few days as comfortable as humanly possible and it was very humbling for me to witness.
She enjoyed many of the activities organised in the home and I smile at the memory of her being asked to hold back to allow others to answer some questions for the crossword etc!
I am kept informed of my mother's health and what she has been doing and when I visit I always feel welcome and as cared for as her. It is a joy to go to Nazareth Lodge which makes a huge difference to us all. As a family, we are extremely happy with the care and attention my mother gets and it is wonderful that she is very content and we know she is safe and being well looked after.
Everyone has a friendly, caring approach and there is nothing that is too much trouble
The staff care about the residents, showing them respect, kindness and an understanding of their individual needs
Staff made it easy for us to visit and we always felt sure our mother was being well looked after with excellent food, impeccable hygiene and careful thought given to every aspect of what would be best for her individually.
As a retired District Nurse of some years experience I was encouraged to discover such a well run home as Nazareth Lodge when we moved to the area some years ago.
When I walk into Nazareth Lodge and see the residents potting up hyacinths, up to their elbows in compost, it is indeed a joy to behold
Social occasions at Nazareth Lodge were a treat and showed us just how everyone worked together cheerfully to provide the happiest possible environment.